I recently embarked upon a quest to categorize a year's worth of trouble tickets (around 15000 documents total). We wanted to see what sort of things are generating the most work for our helpdesk staff so that we can identify areas in which improvements would have the biggest impact. One …

In order to import posts from Blogger into Scriptogr.am I needed to convert all the HTML formatting into Markdown. Thankfully there are a number of tools out there that can help with this task.

• MarkdownRules. This is an online service build around Markdownify. It's a slick site with a …

I'm in the process of porting over content from Blogger. This may lead to odd formatting or broken links here and there. If you spot something, please let me know.

If you came here from Google and found a broken link, try starting at the archive and see if you …

I ran into an odd problem the other day: I was testing out some configuration changes for a web application by dropping files into /tmp and pointing the application configuration at the appropriate directory. Everything worked out great when testing it by hand...but when starting up the httpd service …

Scriptogr.am has a very simple api that allows one to POST and DELETE articles. POSTing an article will place it in the appropriate Dropbox directory and make it available on your blog all in one step.

Here is how you could use this API via Curl:

curl \
       -d …